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Forum > Anyone using digital or touchscreen kiosk in Dubai
Anyone using digital or touchscreen kiosk in Dubai
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Purplewave
35 posts
Jan 05, 2026
4:06 AM
Hi everyone,



I wanted to get some real feedback from people who are already using
digital kiosks
or touchscreen kiosks in their business or workplace.



Lately, I’ve noticed more interactive kiosks in malls, hospitals, offices, hotels, exhibitions, and even restaurants—for things like information display, self-service, advertising, and wayfinding. We’re also considering installing something similar and trying to understand how practical it is in daily use.



A few questions I had:



Do customers actually use these kiosks or just walk past them?



Are touchscreen kiosks reliable in high-traffic areas?



Any common issues with maintenance or software updates?



Is it better to go for a freestanding kiosk or wall-mounted one?



While researching vendors, we came across
Purplewave FZE, which seems to be supplying digital and interactive kiosks across Dubai and other parts of the UAE. Not promoting here—just sharing what we found during our search.



Would really like to hear from people who already have experience with:



Digital kiosks



Interactive or self-service kiosks



Touchscreen information kiosks



What worked well for you, and what should be avoided?



Thanks in advance—looking forward to your suggestions and real experiences.


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