sonukumar45
50 posts
Dec 02, 2025
11:26 PM
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Call center CRM software can use simple automation to improve daily work. It can sort new calls and send them to the right agent. The system can create tickets on its own, which saves time. Auto-messages can update customers while they wait. The CRM can record basic call details and fill in common fields. It can also set reminders for follow-ups.
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