The “We Weren’t Able to Show Your Payroll Info” message often appears when QuickBooks has trouble loading payroll data from your company file or online account. Join this thread to discuss symptoms like blank payroll summaries, missing employee pay stubs, or errors opening payroll tax sections. Community members can walk you through verifying payroll setup, confirming your subscription status, updating the app or browser, and checking company file integrity. Share screenshots details (without sensitive info) and exact steps you follow before the message appears so others can replicate and suggest solutions. If you would rather talk to a live specialist about this payroll info issue, call +1-866-408-0444 for detailed guidance.