Dazzy Smith
116 posts
Nov 16, 2025
10:33 PM
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The Citilink Airlines Cancellation Policy provides passengers with a clear and customer-friendly framework for modifying or canceling their travel plans when unexpected changes arise. Citilink allows cancellations through multiple platforms, including its official website, mobile application, and customer service hotline, making the process accessible and convenient. At the airport ticketing counter, travelers can also request cancellations or inquire about refund options based on their fare class.Citilink offers a 24-hour risk-free cancellation period, enabling passengers to cancel their reservation within 24 hours of booking and receive a full refund, as long as the flight departs at least seven days later. After this timeframe, cancellation fees vary depending on the fare category. Lower promotional fares are often non-refundable, while standard or flexible fares may qualify for refunds or travel vouchers.The policy also outlines strict no-show rules, where passengers who miss their flight without prior cancellation typically forfeit the entire ticket value. However, if Citilink cancels or delays a flight significantly, travelers may be entitled to free rebooking, refunds, or compensation options.By understanding the Citilink Airlines Cancellation Policy, passengers can navigate their cancellation choices more confidently and avoid unnecessary fees or inconvenience.
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