Assistancespecial
Guest
Oct 06, 2025
10:36 PM
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Experience hassle?free air travel with Vietnam Airlines Wheelchair Assistance, crafted to support passengers with limited mobility every step of the journey. To access the service, passengers should inform the airline at booking or via customer care at least 24 hours before their flight. The service includes WCHR, WCHS, and WCHC categories—each offering progressively greater help. You may bring your own wheelchair (manual or powered) if you submit the device’s dimensions, weight, and battery type (if applicable). At the airport, look for priority?check?in counters and designated staff to guide you through security, immigration, and to the gate. Boarding will be smoother with ramps or lifts as needed. During the flight, the crew helps you with seating and ensuring you are settled. Upon arrival, assistance continues: from disembarkation to immigration, baggage, and exit. Though medical services are limited, safety and comfort are prioritized throughout. Wheelchair Assistance is provided at no extra cost, reflecting the airline’s dedication to inclusive travel. Clear communication of your needs and requests well ahead ensures your journey is comfortable and respectful.
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