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Best Tools: It depends
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FazalGR
37 posts
Sep 25, 2025
12:40 AM
RMM tools and PSA software for connected products differs from established categories such as mobile device management and remote monitoring and management for IT infrastructure.
For connected items, remote monitoring and management typically enables certain product configurations that initially appear to be unique to the product in question. For instance, it might not seem like they have much in common if you think about connected items like self-checkout kiosks and other self-service technologies, or security systems, smart lockers, camera systems, point-of-sale systems, or even sports simulators. Only when you "zoom out" do you notice that they frequently share a common experience and face comparable difficulties, albeit in unique settings and with specific requirements.

Also Read: What is a Metered Connection?


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