naayoon
Guest
Jul 24, 2025
9:44 PM
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Oman Air Wheelchair Assistance is a dedicated service that ensures passengers with reduced mobility receive the care and support they need throughout their travel experience. From the moment you book your ticket to your final arrival, Oman Air is committed to making your journey smooth, safe, and dignified. The service begins at the ticketing stage, where travelers can request wheelchair assistance during online booking, by contacting Oman Air's customer service, or through a travel agent. Providing at least 48 hours' notice allows the airline to coordinate appropriate support tailored to individual needs.
Upon arrival at the airport, specially trained staff are ready to help with check-in procedures, including document handling, security clearance, and customs. Oman Air prioritizes convenience for passengers requiring assistance, offering a seamless transition from check-in to boarding. Baggage assistance is also provided as part of Wheelchair Assistance. Airline personnel will help manage checked and carry-on luggage, ensuring it is safely handled from departure to destination. Real-time flight information is shared with passengers receiving assistance, keeping them informed about gate numbers, boarding schedules, and any potential changes. The team ensures passengers are comfortably escorted to their boarding gate and assisted onto the aircraft using the appropriate equipment. Throughout the process, Oman Air’s responsive customer support team is available to address questions or updates related to special assistance.
The airline also offers guidance on in-flight accessibility and post-arrival services. With a strong focus on comfort, respect, and efficiency, Wheelchair Assistance guarantees accessible air travel for all. Whether you’re traveling alone or with a companion, this service provides the reassurance and care needed to travel confidently with Oman Air.
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