naayoon
Guest
Jul 04, 2025
11:28 PM
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Kenya Airways Wheelchair Assistance is committed to ensuring a smooth, comfortable, and accessible travel experience for passengers with reduced mobility. The service can be requested at the time of booking or arranged through customer support prior to the flight. Upon arrival at the airport, passengers who require wheelchair assistance benefit from priority check-in, allowing them to avoid long queues and check in with ease. Trained staff are available to guide them through security procedures, assist with boarding, and escort them to their seat on the plane.
Kenya Airways also offers in-flight accessibility, ensuring that seating arrangements are comfortable and easily accessible for those using wheelchairs. Additionally, the airline provides baggage assistance, so passengers don’t need to worry about handling their luggage during any part of their journey. The airline is committed to keeping passengers informed with clear and timely updates regarding flight information, including gate changes and delays. A dedicated customer support team is available to assist with any inquiries or special needs throughout the entire travel process, from booking to arrival.
Whether traveling on a domestic or international flight, Kenya Airways ensures that wheelchair assistance is available at every stage, providing full support for passengers with mobility challenges. The airline’s holistic approach to service ensures a worry-free experience, focusing on comfort, safety, and convenience for those requiring assistance. With a reputation for inclusivity and customer care, Kenya Airways guarantees that passengers with reduced mobility are treated with dignity and provided the help they need to enjoy their journey to the fullest.
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