siya Smith
41 posts
Jul 01, 2025
12:21 AM
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What is Turkish Airlines Cancellation Policy? 1-877-491-4448
For travelers wondering What is What is Turkish Airlines Cancellation Policy? regarding award tickets booked through their Miles& Smiles loyalty program, the airline offers a specific set of rules. If you’ve redeemed miles to book a flight, Turkish Airlines allows cancellations, but with certain conditions. In most cases, if you cancel your award ticket before departure, your miles will be refunded to your account after deducting a small service fee—typically around $25 to $50 USD, though this may vary based on route and class. The associated taxes and surcharges paid in cash during booking are also refundable, minus any applicable administrative charges. However, if the cancellation is made after the flight’s scheduled departure time (i.e., a no-show), you may lose your miles completely and only be eligible for a partial refund on the taxes. For companion tickets or award upgrades, the same rules generally apply. Turkish Airlines encourages Miles &Smiles members to cancel well in advance to retain as much value as possible. The cancellation process for award tickets can be completed online through the Miles& Smiles member portal or by contacting customer service. Additionally, if you booked a mixed itinerary using both cash and miles, the refund process will involve separate evaluations for the miles portion and the cash portion, each with its own rules. Turkish Airlines provides clear fare rules for award travel at the time of booking, helping travelers make informed decisions. Overall, the cancellation policy for award tickets is relatively traveler-friendly, making the Miles &Smiles program a flexible option for those who often need to adjust travel plans.
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