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Jun 28, 2025
1:06 AM
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In some cases, flight cancellations are not initiated by passengers but by the airline itself. If you're wondering What is What is Lufthansa Cancellation Policy? when the airline cancels or significantly changes your flight, the good news is that Lufthansa has clear and fair procedures in place. When Lufthansa cancels a flight due to reasons such as operational issues, bad weather, strikes, or low passenger demand, affected travelers are entitled to choose between rebooking on another flight free of charge or receiving a full refund for the unused portion of their ticket. Lufthansa typically informs passengers of cancellations via email, SMS, or through the Lufthansa app, and provides self-service tools to manage your new options easily.If your flight was part of a larger itinerary, Lufthansa generally tries to reroute you to your final destination at the earliest opportunity. In situations covered by EU Regulation 261/2004, passengers may also be eligible for monetary compensation—ranging from €250 to €600—depending on the length of the delay and the flight distance, unless the disruption was caused by extraordinary circumstances like severe weather or air traffic control strikes. For travelers who booked through a travel agency or third-party platform, Lufthansa recommends contacting the original booking source to process refunds or changes. Additionally, if you booked a non-refundable fare, Lufthansa's policy ensures that at the very least, airport taxes and surcharges will still be refunded. In short, if your plans are affected due to Lufthansa’s actions, the airline provides several options to ensure you’re not left without support or financial recourse. Being aware of these rights ahead of time can help travelers make informed decisions and reduce stress when dealing with unexpected cancellations.
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