bhectorblog
73 posts
Feb 17, 2025
2:29 AM
|
As your firm grows, you may attract consumers from outside your local time zones. Depending on the location, a daytime communication from them may reach your team after work hours. 24/7 support enables you to serve those customers and ensure they receive prompt assistance, regardless of location.
Providing help as part of a premium product.
24/7 support can add value to a premium product or service offering. Bundling it with your primary offers allows you to boost your product's perceived value and justify a higher price point. This method is prevalent among mid- to high-priced B2B services and can help you turn your support into a profit center.
Is Google customer service active 24/7?
|
